Monitor Postmark compliance pages

Transactional email service focused on deliverability and speed — separate IP pools for transactional and broadcast mail.

Postmark publishes several compliance and legal pages that change over time. Under GDPR Article 28, data controllers using Postmark as a processor must continuously verify that "sufficient guarantees" remain in place — which means tracking changes to these pages as they happen. Below are the 4 most relevant pages, what typically changes on each, and ready-to-paste monitoring prompts.

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Pages to monitor

Sub-processor list

https://postmarkapp.com/eu-privacy#sub-processors ↗

Typical change frequency: quarterly

What to monitor

  • Changes to ActiveCampaign parent company affiliates
  • Infrastructure provider changes (primarily AWS)
  • New sub-processors for message archiving and bounce processing
  • Support platform sub-processor changes

Suggested monitoring prompt

Alert me when Postmark updates sub-processors. Report name and purpose. Ignore formatting changes.

Data Processing Agreement

https://postmarkapp.com/dpa ↗

Typical change frequency: yearly

What to monitor

  • Changes to message retention periods (Postmark defaults to 45 days)
  • Updates to transfer mechanisms
  • Modifications to security measures
  • Changes to account termination data handling

Suggested monitoring prompt

Monitor the Postmark DPA for changes to message retention, transfer mechanisms, or security measures. Ignore version numbers.

Privacy policy

https://www.activecampaign.com/legal/privacy-policy ↗

Typical change frequency: yearly

What to monitor

  • Changes to email content storage policies
  • Updates to engagement tracking data handling
  • New data sharing with ActiveCampaign ecosystem
  • Changes to account metadata processing

Suggested monitoring prompt

Alert me when Postmark changes content storage, engagement tracking, or ActiveCampaign data sharing. Ignore editorial changes.

Status page

https://status.postmarkapp.com/ ↗

Typical change frequency: weekly

What to monitor

  • Transactional email delivery delays
  • Bounce processing issues
  • API or SMTP outages

Suggested monitoring prompt

Alert me on Postmark incidents affecting email delivery, bounce processing, or API/SMTP. Ignore minor UI issues.

Compliance certifications

SOC 2 Type IIGDPRHIPAA (via Business Associate Agreement)

Data location

Hosting locations: United States (AWS us-east)

EU-US Data Privacy Framework: Certified

Related

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